Frequently Asked Questions

Everything you need to know about our delicious treats.

How long will my Gooey Louie treats stay fresh?

Our treats are best enjoyed within 5-7 days of arrival. To extend freshness, store them in an airtight container at room temperature or freeze them for up to 3 months.

Do you offer nationwide shipping?

Yes! We ship our gooey goodness across the entire United States. Shipping rates are calculated at checkout based on your location and the weight of your order.

Are your products nut-free?

While we offer flavors without nuts, all our products are prepared in a facility that handles peanuts and tree nuts. We cannot guarantee a 100% nut-free environment.

Can I cancel or modify my order?

Since our treats are baked to order, we can only accept cancellations or modifications within 2 hours of the order being placed.

What is your return policy for food items?

Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or incorrect, please contact us within 24 hours for a replacement or refund.

Do you provide heating instructions?

Absolutely! For the ultimate 'Gooey Louie' experience, we recommend microwaving your treat for 10-15 seconds to achieve that fresh-out-of-the-oven texture.